Knowledge Base
- Do I have to submit my booth approval?
https://exhibitor.expowest.com/ew20/Public/e_login.aspx
Yes, it is mandatory for all exhibitors to submit their booth approval. Once you are logged in, click on Exhibitor Kit, then Rules & Regulations, then click on Mandatory Booth Approval Form
- Where can I find the booth approval form?
https://exhibitor.expowest.com/ew20/Public/e_login.aspx
Once you are logged in, click on Exhibitor Kit, then Rules & Regulations, then click on Mandatory Booth Approval Form
- How many samples should I bring?
https://exhibitor.expowest.com/ew20/Public/e_login.aspx
Once you are logged in, click on Exhibitor Kit, then Rules & Regulations, then Show and Building Regulations, there you will find the sampling formula
- When can I move in?
https://exhibitor.expowest.com/ew20/Public/e_login.aspx
Once you are logged in, click on Exhibitor Kit, click on Move-In & Move-Out, then click on Move-In
- I would like to host a happy hour in my booth, how do I that?
https://exhibitor.expowest.com/ew20/Public/e_login.aspx
Once you are logged in, click on Exhibitor Kit, click on Order Furnishings, Equipment, Labor & Services then Additional Official Vendor Order Forms and then Catering
- Can I get an attendee list?
We do not sell or give out our attendee list
- How many badges do I get with my booth?
https://exhibitor.expowest.com/ew20/Public/e_login.aspx
Once you are logged in, click on Get Badges, then Registration Tools, and then Allotment Information. There you will see your Total Allotted Badges
- What is the cost to purchase extra badges?
https://exhibitor.expowest.com/ew20/Public/e_login.aspx
Once you are logged in, click on Get Badges, then Registration Tools. At the bottom of the page you will find the cost of badges over allotment.
- When can I get onto the show floor to start setting up?
https://exhibitor.expowest.com/ew20/Public/e_login.aspx
Once you are logged in, click on Exhibitor Kit, click on Show Information and then Critical Dates and Deadline Checklist, here you will see the Exhibitor Move-in Hours
- How do I get a receipt?
https://www.expowest.com/en/exhibitor-resources/contact-your-account-manager.html
You can contact your Client Services Specialist, their info can be found on the right side of page by state.
- What is my login password?
https://exhibitor.expowest.com/ew20/Public/e_login.aspx
You can click on Forgot My Password and it will be emailed to the main contact
- How do I change the main contact?
https://www.expowest.com/en/exhibitor-resources/contact-your-account-manager.html
Please send an email to your account manager, their info can be found on the left side of the page
- How do I order my lead retrieval?
https://www.expowest.com/en/exhibitor-resources/contact-your-account-manager.html
Once you are logged in, click on Exhibitor Kit, click on Order Furnishings, Equipment, Labor & Services then Additional Official Vendor Order Forms and then Lead Retrieval
- Will there be a place to wash my dishes?
Yes, there will be several dish washing stations.
- Can I bring in my own ice?
Yes, you can hand carry in your own ice before the show floor opens
- Can I sell my product during the show?
No, per your contract you can only take orders at the show
- Where do I pick up my badges?
https://www.expowest.com/en/home.html
Click on Venue & Travel and then On-Site Services
- Will I be able to buy/order ice on site?
https://exhibitor.expowest.com/ew20/Public/e_login.aspx
Once you are logged in, click on Exhibitor Kit, click on Order Furnishings, Equipment, Labor & Services then Additional Official Vendor Order Forms and then Catering. You will also see several ice stations around the show floor to purchase ice
- What are the height restrictions for my booth?
https://www.expowest.com/en/exhibitor-resources/contact-your-account-manager.html
Once you are logged in, click on Regulations & Guidelines
- Is a COI required?
Yes, all booths are required to have a COI. Once you are logged in, click on Show Information, then Exhibitor Insurance