FAQs for Expo West 2020

Knowledge Base

• Do I have to submit my booth approval? 

https://exhibitor.expowest.com/ew20/Public/e_login.aspx

Yes, it is mandatory for all exhibitors to submit their booth approval. Once you are logged in, click on Exhibitor Kit, then Rules & Regulations, then click on Mandatory Booth Approval Form

• Where can I find the booth approval form?

https://exhibitor.expowest.com/ew20/Public/e_login.aspx

Once you are logged in, click on Exhibitor Kit, then Rules & Regulations, then click on Mandatory Booth Approval Form

• How many samples should I bring? 

https://exhibitor.expowest.com/ew20/Public/e_login.aspx

Once you are logged in, click on Exhibitor Kit, then Rules & Regulations, then Show and Building Regulations, there you will find the sampling formula

• When can I move in?

https://exhibitor.expowest.com/ew20/Public/e_login.aspx

Once you are logged in, click on Exhibitor Kit, click on Move-In & Move-Out, then click on Move-In

• I would like to host a happy hour in my booth, how do I that? 

https://exhibitor.expowest.com/ew20/Public/e_login.aspx

Once you are logged in, click on Exhibitor Kit, click on Order Furnishings, Equipment, Labor & Services then Additional Official Vendor Order Forms and then Catering

• Can I get an attendee list? 

We do not sell or give out our attendee list

• How many badges do I get with my booth? 

https://exhibitor.expowest.com/ew20/Public/e_login.aspx

Once you are logged in, click on Get Badges, then Registration Tools, and then Allotment Information. There you will see your Total Allotted Badges

• What is the cost to purchase extra badges? 

https://exhibitor.expowest.com/ew20/Public/e_login.aspx

Once you are logged in, click on Get Badges, then Registration Tools. At the bottom of the page you will find the cost of badges over allotment.

• When can I get onto the show floor to start setting up?

https://exhibitor.expowest.com/ew20/Public/e_login.aspx

Once you are logged in, click on Exhibitor Kit, click on Show Information and then Critical Dates and Deadline Checklist, here you will see the Exhibitor Move-in Hours

• How do I get a receipt?

https://www.expowest.com/en/exhibitor-resources/contact-your-account-manager.html

You can contact your Client Services Specialist, their info can be found on the right side of page by state.

• What is my login password? 

https://exhibitor.expowest.com/ew20/Public/e_login.aspx

You can click on Forgot My Password and it will be emailed to the main contact

• How do I change the main contact?

https://www.expowest.com/en/exhibitor-resources/contact-your-account-manager.html

Please send an email to your account manager, their info can be found on the left side of the page

• How do I order my lead retrieval?

https://www.expowest.com/en/exhibitor-resources/contact-your-account-manager.html

Once you are logged in, click on Exhibitor Kit, click on Order Furnishings, Equipment, Labor & Services then Additional Official Vendor Order Forms and then Lead Retrieval   

• Will there be a place to wash my dishes? 

Yes, there will be several dish washing stations.

• Can I bring in my own ice?

Yes, you can hand carry in your own ice before the show floor opens

• Can I sell my product during the show? 

No, per your contract you can only take orders at the show

• Where do I pick up my badges?

https://www.expowest.com/en/home.html

Click on Venue & Travel and then On-Site Services

• Will I be able to buy/order ice on site? 

https://exhibitor.expowest.com/ew20/Public/e_login.aspx

Once you are logged in, click on Exhibitor Kit, click on Order Furnishings, Equipment, Labor & Services then Additional Official Vendor Order Forms and then Catering. You will also see several ice stations around the show floor to purchase ice

• What are the height restrictions for my booth? 

https://www.expowest.com/en/exhibitor-resources/contact-your-account-manager.html

Once you are logged in, click on Regulations & Guidelines

• Is a COI required?

Yes, all booths are required to have a COI. Once you are logged in, click on Show Information, then Exhibitor Insurance